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We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.

Thank you for choosing Posh Footwears. We are committed to ensuring your satisfaction with every purchase. Please read our return and refund policy carefully to understand your rights and responsibilities when returning products purchased from our store.

1. Returns

1.1. Eligibility: You have a grace period of 7 calendar days from the date of delivery to initiate a return. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as when received.
• It should be in its original packaging.
• You must possess a valid receipt or proof of purchase.

1.2. Return Process: To initiate a return, please contact our customer support team at awaismirzaa649@gmail.com or our WhatsApp number+923325465111. Our dedicated team will guide you through the return process and provide you with the necessary instructions.

2. Refunds

2.1. Approval: Upon receiving your returned item, our team will inspect it to ensure it meets the return eligibility criteria. We will promptly notify you of the status of your refund.

2.2. Refund Method: If your return is approved, we will initiate a refund to your original payment method or, if preferred, issue store credit as per your request. The timeline for receiving your refund may vary based on your card issuer's policies.

3. Shipping

3.1. Return Shipping Costs: Please be aware that you are responsible for covering the shipping costs associated with returning the item. These costs are non-refundable.

4. Contact Us

If you have any questions or require assistance with the return process, please do not hesitate to contact our dedicated customer support team at awaismirzaa649@gmail.com or WhatsApp number +923325465111. We are here to assist you promptly and efficiently.

       5 Return Address

Awais Mirza

3cow burn street

Basement  M3 1FS

Manchester

United Kingdom